Pay with PayPal or by Credit or Debit Card
We use PayPal as one of the world’s most popular secure online payment partners. If you don’t have a PayPal account, and would like to pay by Credit or Debit Card, then that’s no problem… proceed to PayPal and simply click on the “Pay with a debit or credit card” option as shown below.
Overview of Delivery Options
Basic facts about our delivery processes
- AT PRESENT, ORDERS WILL BE DESPATCHED ON MONDAYS, order cut off time is MIDDAY on Monday. This is to minimise the number of trips to the post office we take.
- All orders will be first class until further notice.
|Items||FIRST CLASS||SECOND CLASS|
|Greetings cards only||From £1.05||N/A|
|Small items||From £1.95||From £1.65|
|All other items||From £3.80||£3.00|
PLEASE NOTE that Royal Mail only accept mail up to 2kg, so heavier orders will require a carrier service, please contact us for a delivery quote.
We are currently unable to ship outside of the UK.
We are currently unable to ship to BFPO addresses.
Returns, Replacements and Refunds
No Quibble Guarantee
If you change your mind or decide that you don’t like the product you’ve received, please contact us as within 7 days to let us know. You can return items to us, unused and in its original condition including any outer packaging, and we will be happy to offer you a full refund (excluding any original delivery charges). Please ensure that you use sufficient packaging to return items to us to avoid them being damaged in transit.
Missing and Damaged Items
You have the right to refuse to accept delivery of damaged goods. If an item does arrive damaged, please contact us on the day it is received and we will be happy to help.
If your order has not arrived within 5 working days of it being dispatched, please contact us and we will track your order and, if it is deemed to be missing, we will arrange a replacement.
Please note that replacements are subject to stock availability. Many pre-owned items are one-offs and cannot be replaced.
Send Items as Gifts
If you would like your order to be delivered direct to a gift recipient, and would rather we didn’t send a delivery note, simply use the gift recipient’s name and address for the delivery information when you check out and tell us “this is a gift” in the order comments/instructions box.