Payment, Delivery and Returns

Pay with PayPal or by Credit or Debit Card

We use PayPal as one of the world’s most popular secure online payment partners. If you don’t have a PayPal account, and would like to pay by Credit or Debit Card, then that’s no problem… proceed to PayPal and simply click on the “Pay with a debit or credit card” option as shown below.


Overview of Delivery Options

Basic facts about our delivery processes

  • AT PRESENT, ORDERS WILL BE DESPATCHED ON MONDAYS and THURSDAYS, order cut off time is MIDDAY on these days. This is to minimise the number of trips to the post office we take.



1 -2 Greetings cards From £3.50 N/A
3+ Greetings cards From £3.50 N/A
Small items From £3.50 N/A
All other items From £4.99 N/A

PLEASE NOTE that Royal Mail only accept mail up to 2kg, so heavier orders will require a carrier service, please contact us for a delivery quote.


You’re welcome to collect your order from our warehouse in Prudhoe. Please select the collection option when you place your order.

We are open Monday to Friday 10am to 4pm.

Collection address:
Unit 9a Marquis Court
NE42 6PJ

International Deliveries

We are currently unable to ship outside of the UK.


We are currently unable to ship to BFPO addresses.

Returns, Replacements and Refunds

No Quibble Guarantee

If you change your mind or decide that you don’t like the product you’ve received, please contact us as within 7 days to let us know. You can return items to us, unused and in its original condition including any outer packaging, and we will be happy to offer you a full refund (excluding any original delivery charges). Customers are responsible to the postage costs of returning the item, these costs will not form part of any refund, please ensure that you use sufficient packaging to return items to us to avoid them being damaged in transit.

Missing and Damaged Items

You have the right to refuse to accept delivery of damaged goods. If an item does arrive damaged, please contact us on the day it is received and we will be happy to help.

If your order has not arrived within 5 working days of it being dispatched, please contact us and we will track your order and, if it is deemed to be missing, we will arrange a replacement.

Please note that replacements are subject to stock availability. Many pre-owned items are one-offs and cannot be replaced.